FREQUENTLY ASKED QUESTIONS

Check most frequently asked questions here, if you still need help then please contact us at info@mshrd-prints.com.

  • What sizes do your prints come in?

    Our prints come in a variety of sizes, ranging from small A2 to A4. For any custom sizes you desire, please contact us at info@mshrd-prints.com

  • What type of paper do you print on?

    Our posters are printed on 235gsm satin paper, ensuring exceptional quality and a luxurious finish.

  • Can I request a custom size for a print?

    Depending on the size requirements, we may be able to offer custom sizes on our prints. If you would like a custom sized print, please contact us at info@mshrd-prints.com

  • How are your prints shipped?

    We ship our prints rolled up in sturdy tubes to prevent any damage during shipping.

  • Do you offer framing for your prints?

    We do not offer framing at this time, but we recommend using a professional framer to ensure that your print is displayed properly.

  • Can I return a print if I'm not satisfied with it?

    Yes, we offer a 30-day return policy for all of our prints. If you're not satisfied with your purchase, you can return it for a full refund.

  • How long does it take to receive my print?

    It typically takes 3-5 business days for us to print and ship your order. After that, shipping times will vary depending on your location. Please see our Delivery Information page for more info.

  • Do you ship internationally?

    Yes, we ship our prints to most countries around the world.

  • Can I request a custom print design?

    We do not currently offer custom design services, but we are always open to suggestions for new print designs that our customers would like to see in our store.